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24/7 Pro-Active Monitoring:
We Real Time monitor your entire network from network devices to workstations, servers,
backup by our TekOutfit OPS team will be notified immediately when issues arise that
may need to be addressed.
Remote Phone Support:
Have the same technicians that can address your questions via e-mail 24/7 and provide
assistance with your environment on site or remotely. Our virtual helpdesk allows
you to create, track, update and close helpdesk tickets by Email, Phone or by visiting
the TekOutfit Web site
If and when remote assistance is not adequate, we will arrange for your account assigned
Tech which is a highly trained professionals to fix the issue onsite. After hours
support even when you have questions, concerns or service needs after standard business
hours, TekOutfit has 24/7 technicians that can address your needs.