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24/7 Pro-Active Monitoring:
We Real Time monitor your entire network from network devices to workstations, servers
for Virus Threats. TekOutfit team is notified immediately when issues arise that
may need to be addressed.
Unlimited Remote Phone Support:
If and when remote assistance is not adequate, we will arrange for one of our highly
trained professionals to fix the issue onsite. After hours support Even when you
have questions, concerns or service needs after standard business hours, TekOutfit
has 24/7 technicians that can address your needs.
Network Performance Monitoring
Server, Workstation Monitoring
Mobile Device Management
Network Printer Monitoring
Back-Up Software Management
Security Software Management
Software Patch Management
Technicians can address your questions via e-mail 24/7 and provide assistance with
your environment remotely. Virtual helpdesk allows you to create, track, update and
close helpdesk tickets by clicking on an icon from your workstation or by visiting
the TekOutfit Web site.